Cancellation Policy
All services provided are final. No refunds will be issued on services rendered, deposits, hair purchases, or specialty styling services.
CLIENT CONSULTATION & DISCLOSURE
Clients are responsible for providing complete and accurate information regarding:
• Hair history
• Chemical treatments
• Allergies or sensitivities
• Scalp conditions
• Medical conditions
• Medications that may affect hair or scalp health
Failure to disclose important hair or medical information during the consultation or appointment releases the stylist/salon from liability for any unsatisfactory results, reactions, damage, breakage, or inability to complete the requested style or service.
CLIENT-PROVIDED HAIR POLICY
For services requiring clients to bring their own hair or hair products:
• The salon/stylist is not responsible for the quality, condition, texture, color match, or performance of client-provided hair/products.
• If the hair provided is defective, insufficient, tangled, poor quality, incorrectly packaged, or unsuitable for the requested style, the stylist may be unable to achieve the desired results.
• The stylist is not liable for any outcome caused by poor-quality or incorrect hair/products supplied by the client.
SERVICE LIMITATIONS
The stylist reserves the right to refuse or discontinue any service if:
• Hair integrity has been compromised
• The requested style cannot be safely achieved
• False or misleading information was provided
• Health or sanitation concerns arise
Cancellation and late policy will be charges 35.00 non refundable fee.
Are you sure you want to cancel this appointment?
